Skip to main content

Contact Biotherm Customer Service and Support

We want to make sure you get the help you need. Check out the options below to find the right team to help you with your query.

ORDER & ACCOUNT QUERIES

If you've placed an order with us online or have a question related to your Biotherm US account, our expert team are on hand to help. Please view our FAQ's and ways to contact us.


You can also call us on 1 (844) 2457681.

Monday to Friday 8am to 5pm. Please note we are closed on Saturdays, Sundays and Public Holidays.



PRODUCT & EXPERIENCE ENQUIRIES

If your request isn’t order-related and you’re looking for more information about Biotherm products, you can reach us directly through the live chat bubble in the bottom right corner of our website, or contact us via our Message Center.

By submitting my details in this chat, I agree to Biotherm’s Terms of Use and acknowledge that I have read Biotherm’s Privacy Policy. Biotherm will use the personal information I provide, including my comments in this chat, to offer me personalized online and offline interactions, improve products and services, perform analytics, and for other purposes described in Biotherm’s Privacy Policy. Biotherm may also use this information to contact me in response to my request, if I choose to be contacted by Biotherm’s customer care team.

biotherm