You will automatically be enrolled into our loyalty programme when you create a new Biotherm account or log in to an existing account. This means you don’t need to sign up separately to Biotherm Blue Club.

Blue Club launched on 21st May 2024 to customers. Orders made before this date are not eligible for reward points.

Check out the ways you can give your points balance a boost below:

• Make a Purchase - You'll earn 1 point for every $1 spent
• Create an Account - You'll earn 10 points when you create an account
• Fill out your Beauty Profile - You'll earn 10 points
• Leave a Review - 5 points for every verified review 

For every 150 Blue Club Points you will earn $10 credit to spend on site.

All orders are eligible for Blue Club Points.

Blue Club Points will not be issued for any shipping costs.

If you’re using a promotional code with your order, the Blue Club Points you earn will be based on your final order value once the promotional code has been applied.

Please note if we are unable to ship your order for any reason, then you will not earn Blue Club Points.

If you return an order, the Blue Club points you earned on that order will be removed from your account.

If you’ve redeemed loyalty credit on an order which you subsequently return, the credit will be reissued to your account.

If you’ve recently made an order, your Blue Club Points will update as soon as your full order has been shipped.

• 150 points = $10
• 300 points = $20

To add credit to your account, login to your account, click view my points and rewards and convert your points into credit.

When you’re ready to spend your credit, fill your shopping cart and head to checkout. You’ll have the option to select Account Credit as one of your payments methods.

You can save your credit for up to 30 days after you’ve converted it.

You have 30 days to redeem your credit, make sure you only convert it when you’re ready to shop!

Expired credit cannot be reissued.